• get real sales coach for wedding industry :: saundra hadley
  • get real sales coach for wedding industry :: saundra hadley
  • get real sales coach for wedding industry :: saundra hadley

wedding market news

March 30th, 2012

On Wednesday I was invited to be a guest with @WeddingMarket on their Wednesday chat. Many event professionals have been invited to participate in this chat and I was very honored to be asked.

We talked about, “GET REAL Sales: Close ‘Em”. What else?

Here is the transcript and the deets on that chat:

http://weddingmarketnews.com/profiles/blogs/get-real-sales-close-em-with-saundra-hadley

Now I have to tell you it was super hard to keep up with the fast feed … so if I didn’t get to answer your question, please feel free to post it below and I’ll answer for everyone to see.

happy selling!

reader wedding market newstwitter wedding market newsfacebook wedding market newsstumbleupon wedding market newsdelicious wedding market newsgoogle wedding market newsemail wedding market newsevernote wedding market newsfavicon wedding market news
breaker

uses for facebook

March 29th, 2012

Facebook.com is an enigma. Some people get it, some people don’t. Even after all these years.

Personally, I have found it to be a wonderful tool reconnecting with long lost friends, college pals, my third grade teacher, wedding professionals, my son’s friends, local business people and more.

For my event planning business, we of course, have business fan page. Which takes more effort to add content, but it’s a good marketing medium to be all business, event photos and showcase my clients.

However, I will tell you that I personally “friend” my clients to my personal page. This works well for me. Wedding planning is a personal business. We are let into their inner family circle with all the joys and problems that may arise. Why wouldn’t I let my clients into mine?

For instance, it’s great at a consult for them to ask about my dog (Ranger Hadley) or my son. And if I post, I’m “off the grid for family time”, my clients tend to respect it and appreciate the fact I’m making time with my family. It’s personal. Transparent. Emotionally connecting.

For sales purposes, I look up potential clients on Facebook … it lets me see what they look like and see if they know some of the same people as I do.

Be careful; you can’t fib. You can’t make an excuse to a client that you had to cancel a business meeting and then you are FB posting from the bar.

Okay, so …. some people post too much information. Rest assured, while I am “myself” (always) on FB or any other social media, I do NOT post every movement I make. That’s what twitter is for, no? HA!

While I have friends on my Facebook, make no mistake that everything I do for social media has a “business-related” mindset. To be more direct: I don’t show my ass in public.

Which brings me to what Facebook should NOT BE USED for.

  • Blabbing super personal information out for everyone to see. Okay, you went the doctor. I don’t want to hear about your yeast infection.
  • Vomiting all your deep, dark problems. Why do wedding professionals want to discuss openly about their relationship problems?
  • Attacking others. Ah, the Internets makes everyone feel 10 feet tall, no? As a professional, perhaps you should pick up the phone if you have something to say to someone. Calling people out reflects poorly on you. And will get you labeled as bat sh!t crazy.
  • Not necessarily bad, but a couple of personal pet peeves:
    • Quit asking everyone and their mother to fan your business page. People who WANT to fan your page, will FAN your damn page.
    • Please use discernment when inviting all 700+ people to your luncheon that is located in Timbuktu. Take an extra second, and focus your invite list to your local demographic. Repeat offenders will get you unfriended.

Thanks for listening. Let’s remember out their in social media … the stuff you post, would you say it out loud to someone’s face if they were standing in front of you? If so, carry ‘on.

ps Anyone else want to vent about an personal pet peeves?

happy selling!

 

reader uses for facebook twitter uses for facebook facebook uses for facebook stumbleupon uses for facebook delicious uses for facebook google uses for facebook email uses for facebook evernote uses for facebook favicon uses for facebook
breaker

recap of the 2012 the special events experience

January 30th, 2012

I was honored (doesn’t everyone say that, but seriously, I mean it) to speak at 2012 The Special Events. Whew. I figured not a lot of people would show up, but a girl can hope, right? Well, I was wrong. The energy was super cool in the room too. You know how there are people who want to heckle you at these big conventions? Happy it didn’t happen, and I didn’t have to show my true L.A. colors.

So here’s a quick recap, from a speaker’s point-of-view:

Things I learned speaking at The Special Events:

  1. Being put in a hotel conference room across from the regular convention can be a good thing. I worried that I wouldn’t get any attendees to my session at all. First I competed with lunch time (12:00 pm presentation) and secondly I had fierce competition (Ivy Robinson was speaking and she is pretty awesome). The chairs were more comfortable and we had tables for laptops.
  2. Always lay the ground rules before speaking. I did go through the table of contents (good idea to let everyone know what will be coming up), I forgot to mention not to record or video record my session. Just so everyone knows, since it was brought up to me several times. I didn’t mean to embarrass the attendee, it really caught me off guard. You should know she profusely apologized afterwards, she was new to conferences.
  3. Cover your blouse when you brush your teeth before your presentation. I’m surprised I had any toothpaste left that was washed down the drain. Apparently my high powered battery operated toothbrush sprayed minty foam all over me.
  4. It’s super exciting to see the maintenance workers have to bring in more chairs for people to sit, as there was standing room only. That’s pretty self explanatory.
  5. Only one person left my presentation early. See above.
  6. A wide room is a better room. The layout was a lot more cozy than the rooms at the convention center. Made for a better presentation and connection with attendees.
  7. Don’t flip through slides so fast. Apparently I irritated a few by whizzing through them. Dully noted.
  8. If you are going to quiz your audience then have the answers on a slide. But wasn’t that fun?
  9. Make sure your posse eats before they come to your session. My girls were there to support me. But they looked hungry the whole time I spoke.
  10. Be yourself and don’t worry. People would be SURPRISED to know how many times I wake up at 2am before I give a presentation. It’s not the worry of presenting, it’s the worry that you won’t get anything out of it.

Loved all the feedback from the attendees that would stop me on the trade show floor. You made my heart swell with pride.

Here’s a few video excerpts from some awesome people we met. (Thanks Kelly McWilliams for videotaping these testimonials):

For more fun, check out our 2012 The Special Events Recap … it’s kinda epic. In our own minds….

ps Leave me a note if you were at the TSE session … let me know what you thought!

happy selling!

reader recap of the 2012 the special events experiencetwitter recap of the 2012 the special events experiencefacebook recap of the 2012 the special events experiencestumbleupon recap of the 2012 the special events experiencedelicious recap of the 2012 the special events experiencegoogle recap of the 2012 the special events experienceemail recap of the 2012 the special events experienceevernote recap of the 2012 the special events experiencefavicon recap of the 2012 the special events experience
breaker

the special event 2012 :: my sales session

January 19th, 2012

Next week I will be flying off to beautiful Tampa, Florida to attend The Special Event 2012 and deliver a sales training session:

Selling for Creatives

If you can’t make it to the session, that’s okay. Be sure to find me and say hello. I’ll be the pastey white girl, with no tan. The turtleneck is not because it’s warm here.

So are you coming to TSE2012?

If so, post a comment and include your twitter handle! 

happy selling!

reader the special event 2012 :: my sales sessiontwitter the special event 2012 :: my sales sessionfacebook the special event 2012 :: my sales sessionstumbleupon the special event 2012 :: my sales sessiondelicious the special event 2012 :: my sales sessiongoogle the special event 2012 :: my sales sessionemail the special event 2012 :: my sales sessionevernote the special event 2012 :: my sales sessionfavicon the special event 2012 :: my sales session
breaker

vendors: stop stealing other wedding vendor’s shit

January 11th, 2012

Oh, do I have your attention? Yes, I believe I do.

We all know it happens. The wedding vendor community is uber small. Put your index finger and your thumb and squeeze them together and try to peek through, it’s THAT small. We look out for each other. We monitor other vendors. And we tattle.

I’m not talking about looking at other vendor’s stuff to get inspiration. We all do this, even if you won’t admit to it. This is normal.

From my event planning website, I have had a blog post completely stolen from my website.  Every single word, comma, and period was copy and pasted on a reputable online newspaper website (across the country), with the thief’s name as the “author”. A planner brought it to my attention and the person that stole my post, was fired. Ridiculous to think that the WWW was so small that it would not be found.

Blatantly taking another vendor’s proprietary and creative product and calling it your own work is so very, very wrong. This INCLUDES (and not limited to): sales collateral, videos, images, business concepts, company name, logo’s and anything else that you can think of lifting from them. It’s not cool. It’s not reputable. It’s slim shady and it’s wrong. It’s lying to your prospective clients who think they are looking at work you have produced.

In the recent months I have witnessed, first or second hand:

Business Concepts: Vendor A tells Vendor B a great business idea about adding to their current repertoire of services. A few months go by and Vendor B starts to promote the very same, unique idea. When Vendor A casually inquires to Vendor B about this unique idea, Vendor B responds that they had this idea in the works for sometime. Really? Then why wasn’t this disclosed during the initial conversation?

Business Names: I have a personal friend who had to go through this disaster. She built a brand that was absolutely unique. When I say unique, I mean, straight up developed a “word” for her company name that was created and cannot be found in the dictionary. She spent countless hours and expense branding her incredibly unique business name, only to have it stolen from someone across the country. She has re-branded again, only to find that yet another, uncreative business person (who is technically out of the country, but still in the North America continent) take the EXACT SAME name and creative logo. Seriously?

Images/Video: This is probably the MOST frequently stolen items from other vendors. New photographer “lifts” (a gentle term for straight out, gangsta stealin’) photos from another photograher’s website and plops it on their site as if they are images that they have shot. The thieves THINK they are being smart by taking images from a photographer that is out of the country. Like that makes ANY difference? My favorite part of this scenario is when confronted, the website designer always gets blamed. Riiiiiiight.

Sales Pitches/Collateral: A vendor shops another vendor in their own category pretending to be a bride. They listen to the vendor’s sales pitch, greedily take their proposals/agreements and then copy/paste with their own company name/logo. You would initially think that this would be only new vendors, alas, you would be wrong.

What’s a new vendor to do?

For one, find your own voice and style. It’s hard, it’s taken me YEARS to find mine and the courage to be able to be bold and stand on my own (see this blog post’s title for validation of this fact). If you do not have a portfolio, then do some pro bono work to build one. It’s that easy. Well, really, meticulously downloading and cropping out other vendor’s property to plop on your website is “easier”, but won’t get you far… you’ll be found out.

Believe in yourself and sell YOU!  

This blog post is getting long, so I will wrap it up. Quit the shenanigans. Some vendors won’t play around when it comes to stealing. They have support and funds to sue you. It’s not worth it.

happy selling!

reader vendors: stop stealing other wedding vendors shittwitter vendors: stop stealing other wedding vendors shitfacebook vendors: stop stealing other wedding vendors shitstumbleupon vendors: stop stealing other wedding vendors shitdelicious vendors: stop stealing other wedding vendors shitgoogle vendors: stop stealing other wedding vendors shitemail vendors: stop stealing other wedding vendors shitevernote vendors: stop stealing other wedding vendors shitfavicon vendors: stop stealing other wedding vendors shit
breaker