Posts Tagged ‘attitude’
If you are new to the event industry biz, it can be very daunting about how to promote yourself to get business. You may have done the due diligence on your art and business plan, but have no portfolio to show potential clients. So how do you sell?
Let’s flip this. Here is what you SHOULD NOT do:
1. Talk about your own wedding. Please, if you have in your bio, “……after planning my own wedding in 2007, I grew to love the art of planning weddings and subsequently opened my own boutique, full-service wedding planning business…”
If that is on your website or on any printed sales collateral (no matter how long you have been in business), I want you to stop reading this and immediately go and delete it. Clients do not care how great your wedding was. The fact that you were able to please yourself with your wedding planning skills is of no consequence to them, nor their special, special day. And frankly, it screams that you are very GREEN to the business. So please. Do not stop go. Do not collect $200, remove it now and we shall never speak of this again. (p.s. Likewise, it is never a good idea to have just your wedding in your gallery.)
2. Do not lie. Do not tell clients/vendors that you have 10 years of experience in wedding planning, when really you’ve only worked 2-3 weddings over the past few years. Through the gift of Google, people can find this information out. You don’t want to lose credibility and frankly, veteran vendors can decipher how experienced you are in about 5 minutes of a conversation. Vendors refer other vendors. You get the drift.
3. Do not put yourself down. We all had to be “new” at one time or another. If you have a lot of practical experience in event planning with groups or non-profits, then play that up! Real business experience is worth A LOT. A new creative photographer for example, that has taken photography classes and has worked in corporate world for years will be at a higher level than someone with no experience straight out of college. Play up all your strengths.
4. Do not offer up that you are new. Just as you should not lie about your newness, you should also not voluntarily admit in your sales conversations, “Well, I’m new at this….”. You remember the Don’t Ask, Don’t Tell policy the military adopted? Same applies here. Don’t offer up pitfalls for you to fall into. However, if someone asks directly, have a great response prepared in advance so you don’t fumble.
Example:
Client: “How long have you been making custom wedding invitations?”
You: “While I haven’t been in the wedding industry as long as others designers, I have had xx years of experience in graphic design, meeting deadlines, creating one-of-a-kind flawless designs that have made others stop in their tracks. I am absolutely dedicated to all my clients, in creating a memorable paper experience.”
5. Do not offer up discounts, because you are new. You’ve already learned not to grossly undercharge because of your newness, also don’t automatically assume that clients will want a discount. As a planner, you can imagine how many times I’ve heard: “Well, the photographer is new so they gave me a great deal.” I cringe when I hear this. You don’t have to automatically discount just to get business. Have faith and confidence in yourself.
Thank you to Michelle and Kelly who produce an awesome business blog and business workshop The Simple Plan, for featuring me today!
I quickly wrote out 10 Tips on how to Make the Sale (down and dirty, blunt as usual) for event professionals for their current How to Gain Attention Series.
Be sure to click on this link to read all the tips!
There’s been an obvious hiatus from the blog and sales tips. My father passed away in August from undetected cancer. His unexpected and untimely death definitely consumed my personal time. And of course I have my main business, planning…forever events, so the sales coaching/speaking/blogging took the back burner.
Obviously, it has been a trying summer. Hell. It’s been a trying year. Not just for me and my family, but for MANY. The economy is a whirlwind of instability with the wonderful media giving it coverage every second of the day. Never a dull moment with them.
This will bring a people down. In their very core. In their spirit.
How do you bounce back from that? How do you concentrate on your business and be positive, even if you feel like the walls are closing in on you? Because you can’t quit! You cannot give up!
Here are a few of my own tips:
Consider this: If you had no financial worry, no business worry, no personal concerns….what would your daily potential be?
I was twittering with an online friend who I think is genius and so creative that I’m not worthy of being in the same room with her. With all that talent, she admitted that she takes things too personally, that’s why she isn’t good at sales.
She hit the nail on the head! Most of us who aren’t good at selling take it very personally when a prospect decides to go a “different direction” or simply doesn’t want to buy our services/products. Rejection can be very personal when you are in that frame of mind.
Understandably, when you pour your heart and soul into your invitation designs and then to have those designs be rejected by the client, it doesn’t feel good. Many of our businesses in the wedding/event industry is so personal. Hello? A wedding IS a personal event. Many of us ARE the face of our business and for a prospect to reject our proposal it appears they are not acknowledging our efforts and that can be taken the wrong way.
It’s hard to detach yourself; but if you are responsible for selling your services/products, then it is a MUST that you do so. Sales consults are the beginning of a business transaction, plain and simple.
To put in prospective, just think about the mental checklists you go through when you are going to make a major purchase. Many of us will shop around for price points and then will finally base our decisions on a quantified list of criteria. Wedding couples are the same. Sure, some buying decisions are based on emotion. But many are based on price, quality, quantity and finally, the good feeling they get when they sign on the dotted line.
When you are selling, you must have a thick skin. Don’t let the “no” get to you. It’s just time to move on to the next prospect! I simply move their proposals into a folder in my database that is labeled, “Their Loss”. And that is really my attitude.
Bring ‘on the next prospect!

Almost every bit of news appears to be negative. From bankruptcies, major corporations laying off people, shaky banks and now we all might die from some pig disease. It’s overwhelming and incredibly depressing.
There is an old saying, “You are what you eat”. Well I say, “You are what you think“. That’s why I’ve shut off the news. I watch or read about 30 minutes or less of local/national news each day. How, as a business owner and someone responsible for acquiring new business, listen to all this horrible negativity suddenly be pumped up enough to go out and sell/build client relationships? I know I can’t do it…so I’m guessing you may have the same problem.
There is a definite correlation between attitude creating your altitude. Believing that business will come to you and that you will connect with your ideal client, is more likely to happen rather than sitting in your office and fretting over situations that you cannot control. So get out there and make it happen. Work hard and remain positive, it’s the only way to close a sale.
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