Posts Tagged ‘first clients’

selling is just a conversation…

Thursday, August 5th, 2010

This may just be a girl thing, so please indulge me a moment, gentlemen blog readers.

You know the feeling you get when you wait for your friend to arrive for a lunch date? You can’t wait to see her and dive into catching up and participate in the sheer joy of talking and sharing information.

Think of that feeling, that really is what “selling” is all about.

It’s that simple. Selling a client isn’t talking them into something they don’t want or railroading them into choosing your services over your competitor.

Selling is sitting down, talking and SHARING information, back and forth. A talented sales person will have the ability to allow their potential client to instantly feel relaxed, comfortable, secure. Trust is a HUGE factor when clients make a decision to purchase. If done right, trust can be gained during this “conversation” time.

Happy Selling!
reader selling is just a conversation...twitter selling is just a conversation...facebook selling is just a conversation...stumbleupon selling is just a conversation...delicious selling is just a conversation...google selling is just a conversation...email selling is just a conversation...evernote selling is just a conversation...favicon selling is just a conversation...

get real sales tip :: before your next consult

Thursday, July 29th, 2010

A little series I’ll be doing, giving you some juicy “get real sales tips” via the video. And anyone who wants to give me some editing tips so my frozen video doesn’t make me look like a blow up doll, that would be appreciated.

This tip: Something to think about before you go on your next sales consult or reply to your next business inquiry.

Happy Selling!
reader get real sales tip :: before your next consulttwitter get real sales tip :: before your next consultfacebook get real sales tip :: before your next consultstumbleupon get real sales tip :: before your next consultdelicious get real sales tip :: before your next consultgoogle get real sales tip :: before your next consultemail get real sales tip :: before your next consultevernote get real sales tip :: before your next consultfavicon get real sales tip :: before your next consult

How to SELL clients when you are NEW in business

Monday, May 3rd, 2010

If you are new to the event industry biz, it can be very daunting about how to promote yourself to get business. You may have done the due diligence on your art and business plan, but have no portfolio to show potential clients. So how do you sell?

Let’s flip this. Here is what you SHOULD NOT do:

1.  Talk about your own wedding. Please, if you have in your bio, “……after planning my own wedding in 2007, I grew to love the art of planning weddings and subsequently opened my own boutique, full-service wedding planning business…”

If that is on your website or on any printed sales collateral  (no matter how long you have been in business), I want you to stop reading this and immediately go and delete it. Clients do not care how great your wedding was. The fact that you were able to please yourself with your wedding planning skills is of  no consequence to them, nor their special, special day. And frankly, it screams that you are very GREEN to the business. So please. Do not stop go. Do not collect $200, remove it now and we shall never speak of this again. (p.s. Likewise, it is never a good idea to have just your wedding in your gallery.)

2. Do not lie. Do not tell clients/vendors that you have 10 years of experience in wedding planning, when really you’ve only worked 2-3 weddings over the past few years. Through the gift of Google, people can find this information out. You don’t want to lose credibility and frankly, veteran vendors can decipher how experienced you are in about 5 minutes of a conversation. Vendors refer other vendors. You get the drift.

3. Do not put yourself down. We all had to be “new” at one time or another. If you have a lot of practical experience in event planning with groups or non-profits, then play that up! Real business experience is worth A LOT. A new creative photographer for example, that has taken photography classes and has worked in corporate world for years will be at a higher level than someone with no experience straight out of college. Play up all your strengths.

4. Do not offer up that you are new. Just as you should not lie about your newness, you should also not voluntarily admit in your sales conversations, “Well, I’m new at this….”. You remember the Don’t Ask, Don’t Tell policy the military adopted? Same applies here. Don’t offer up pitfalls for you to fall into. However, if someone asks directly, have a great response prepared in advance so you don’t fumble.

Example:
Client:
“How long have you been making custom wedding invitations?” 
You:
“While I haven’t been in the wedding industry as long as others designers, I have had xx years of experience in graphic design, meeting deadlines, creating one-of-a-kind flawless designs that have made others stop in their tracks. I am absolutely dedicated to all my clients, in creating a memorable paper experience.”

5. Do not offer up discounts, because you are new. You’ve already learned not to grossly undercharge because of your newness, also don’t automatically assume that clients will want a discount. As a planner, you can imagine how many times I’ve heard: “Well, the photographer is new so they gave me a great deal.” I cringe when I hear this. You don’t have to automatically discount just to get business. Have faith and confidence in yourself.

Happy Selling!

reader How to SELL clients when you are NEW in businesstwitter How to SELL clients when you are NEW in businessfacebook How to SELL clients when you are NEW in businessstumbleupon How to SELL clients when you are NEW in businessdelicious How to SELL clients when you are NEW in businessgoogle How to SELL clients when you are NEW in businessemail How to SELL clients when you are NEW in businessevernote How to SELL clients when you are NEW in businessfavicon How to SELL clients when you are NEW in business

Truth vs Fiction: In Wedding Planning

Wednesday, March 10th, 2010

I was speaking with one of my favorite wedding planner friends the other day. She was telling me how they have about 10 weddings coming up within the next few months. I told her, “Wow, obviously I am in the wrong market.” (typical knee-jerk response when you hear another professional doing well in her respective area).

“Well, ” she replies, “you know they aren’t all GREAT weddings. In fact, one of them I really wanted to turn down, because I felt she wasn’t going to be the best fit.” My very experienced, planner friend then loudly sighed. “But my husband and I went over finances for the next quarter and when she called to hire us, I took it! Sometimes you gotta do, what you gotta do.”

I THANKED her for her honesty. That’s what really is going on in the REAL world.

This doesn’t mean I am suggesting that you grab up every client that comes to you, we all know it is important to acquire a client that will not only appreciate your services but reflect your company’s brand. (That was my one obligatory branding message that must accompany all blog posts like this.) But we know that bills come in every month and you can’t respond to your electric bill, “Sorry, my target client didn’t hire me this month.”

So what’s a small business, fighting the poor economy and rising expenses suppose to do? {GET REAL} Sales suggestions:

  1. First, BE sure you aren’t lowering your “brand” standards so much that you are putting yourself and your business in jeopardy.
  2. Do not work for free. Do not work for free. Do not work for free.
  3. Set clear boundaries and limitations so that you will not be taken advantage of and still make a profit.
  4. Know that you aren’t alone. Not every wedding is dripping with Phalaenopsis orchids and crystals from the ceiling. But that is okay.

What are your thoughts?

Happy Selling!

reader Truth vs Fiction: In Wedding Planning twitter Truth vs Fiction: In Wedding Planning facebook Truth vs Fiction: In Wedding Planning stumbleupon Truth vs Fiction: In Wedding Planning delicious Truth vs Fiction: In Wedding Planning google Truth vs Fiction: In Wedding Planning email Truth vs Fiction: In Wedding Planning evernote Truth vs Fiction: In Wedding Planning favicon Truth vs Fiction: In Wedding Planning

10 Sales Tips for Event Professionals, featured….

Thursday, January 21st, 2010

Thank you to Michelle and Kelly who produce an awesome business blog and business workshop The Simple Plan, for featuring me today!

I quickly wrote out 10 Tips on how to Make the Sale (down and dirty, blunt as usual) for event professionals for their current How to Gain Attention Series.

Be sure to click on this link to read all the tips!

Happy Selling!

reader 10 Sales Tips for Event Professionals, featured....twitter 10 Sales Tips for Event Professionals, featured....facebook 10 Sales Tips for Event Professionals, featured....stumbleupon 10 Sales Tips for Event Professionals, featured....delicious 10 Sales Tips for Event Professionals, featured....google 10 Sales Tips for Event Professionals, featured....email 10 Sales Tips for Event Professionals, featured....evernote 10 Sales Tips for Event Professionals, featured....favicon 10 Sales Tips for Event Professionals, featured....